Job Description
Roles & Responsilbilty:
Tekline - To ensure quick and precise solution to customer problems which Mahindra dealer has not succeeded in resolving on Mahindra automotive division products. Technical hotline provides remote technical assistance.
- To ensure quick and precise solution to customer problems which Mahindra dealer has not succeeded in resolving on Mahindra automotive division products. Technical hotline provides remote technical assistance.
- Provide remote Technical Assistance to assist dealers in complex trouble shooting of unresolved problems
- Failure Root cause analysis and share information with upstream teams for product improvements
- Enhance technical capabilities of dealer personnel
- Dealership audit on technical aspects
- Ensuring smooth new product launches from technical support side
About the company

Mahindra Automotive Division
Manufacturing
1000+ employees
For more than three remarkable decades, Mahindra has proudly held the title of India's unrivalled No. 1 tractor brand and the world's largest manufacturer of tractors by volume. As Mahindra Tractors expands its reach across more than 40 countries worldwide, it has harnessed the power of its unparalleled quality to achieve remarkable recognition. Standing alone as the sole tractor brand in the world, Mahindra Tractors proudly boasts the prestigious Deming Award and the revered Japanese Quality Medal. With the widest range of tractors available, we’ve become synonymous with India's vibrant tractor industry, symbolising reliability, innovation, and unwavering commitment.