Steward Trainee

To be polite, professional and friendly at all times with customers, clients and colleagues.

§ To ensure the highest level of customer care is adhered to at all times.

§ To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer

expectations

§ To actively gain customer feedback, passing information gained onto your line manager.

§ To promote good safety habits and methods of work

§ To ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements

§ To assist in the preparation of hospitality as required

§ To clean all work areas during and after use and remove all waste to the appropriate area

§ To observe and comply with all company and unit procedures relating to cash handling and security, reporting any issues to the catering manager.

§ To maintain temperature records as required and to report any variance

§ To receive stock, store and check for quality and quantity; ensuring that all stock is dated and rotated.