Quality Assurance Analyst

The QA Executive ensures quality standards are maintained across warehousing, transportation, and documentation processes.

They conduct regular audits and inspections to verify compliance with SOPs, SLAs, and safety norms.

The role involves spot checks on loading, unloading, packing, labeling, and paperwork accuracy.

QA maintains proper records and reports of all checks, non‑conformances, and corrective actions.

They track quality KPIs such as damage rate, on‑time delivery, and documentation errors.

The QA supports root‑cause analysis and follows up on corrective and preventive actions (CAPA).

They coordinate with operations, transporters, and customer service to resolve quality issues.

The role requires strong attention to detail and basic knowledge of logistics and documentation.

The position is suitable for fresh graduates or early‑career professionals in logistics/operations.

QA plays a key role in continuous improvement, training, and maintaining customer satisfaction in the logistics chain.