Job Description
Key roles & responsibilities:
Manpower Planning & Hiring
● Forecast workforce requirements across sites in collaboration with operations.
● Oversee end-to-end hiring of associates, delivery personnel, pickers/packers, and
support staff.
● Manage vendor coordination, onboarding, documentation, and induction processes.
Labor Compliance & Vendor Management
● Ensure compliance with CLRA, ESI/PF, Shops & Establishments Act, and site-specific
regulatory norms.
● Conduct audits, maintain documentation, and coordinate with compliance/legal teams.
● Monitor third-party manpower vendor performance and cost efficiency.
Employee Relations & Engagement● Address day-to-day grievances, disciplinary cases, and workforce disputes.
● Conduct regular skip-level interactions and employee connect programs.
● Run site-level engagement initiatives: R&R, safety campaigns, festival celebrations, etc.
Attendance, Payroll & HR Operations
Validate and maintain attendance, shift rosters, overtime, and leave data.
● Provide accurate inputs to payroll and HR systems.
● Ensure documentation for onboarding, transfers, and exits is up to date and audit-ready.
Team & Stakeholder Management
● Lead and guide a team of Field HR Associates or Executives (if applicable).
● Act as a business partner to site operation heads for all people-related matters.
● Escalate critical issues to regional HR leadership with risk assessments.
Qualifications:
● Bachelor’s Degree in any discipline (Master’s in HR preferred)
● 5–8 years of HR experience, with at least 3 years in a field HR or plant HR setup
● Strong working knowledge of Indian labor laws and HR processes
● Experience managing contract labor and vendor-led manpower models
Key Competencies:
● People management and grievance handling
● High accountability and ground-level ownership
● Labor law compliance and vendor control
● Communication in local languages + English
● Conflict resolution, adaptability, and execution focus
About the company

Delhivery Limited
Logistics
1000+ employees
Delhivery Limited is India's largest integrated 3rd Party Logistics Service Provider. We provide express parcel, warehousing, cross-border, fulfilment, supply chain, freight & tracking.