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About this role
Job Posted OnJul 9, 2026
Required Skills
Account Management
Customer Service Skills
Call Handling
Education
12th Class
Location
Bhopal, Madhya Pradesh, India
Perks and Benefits
Perks and Bonus
Job Description
The Customer Support & Order Management Executive is responsible for handling customer interactions, managing customer accounts, ensuring timely order confirmation, and maintaining excellent customer relationships. The role requires effective communication, coordination with internal teams, and a customer-centric approach to ensure seamless order processing and customer satisfaction.
About the company
Croma
Retail
1000+ employees
Croma, a brand of Infiniti Retail Ltd., a wholly-owned subsidiary of Tata Sons, is one of the first organised consumer durables and electronics retailers in India. With over 540 stores across 200-plus cities, the company continues to aggressively open new stores to expand its presence especially in suburban regions of metro cities along with tier-2 and tier-3 cities. Croma offers its customers a world-class ambience to shop both in-store and staged at www.croma.com and allows for a seamless ‘omni-channel’ shopping experience that lets a customer enjoy the best of both worlds. Through its deep integration with the Tata Neu ecosystem, the products from Croma are also available on the Tata Neu app.