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McDonald's logo

Customer Service Associate

McDonald's

Briefcase icon
Max 3 years
Clock icon
Full Time
Wallet icon
₹12k - ₹14.5k / month
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Bengaluru, Karnataka, India

About this role

idea iconJob Posted OnApr 23, 2026

idea iconRequired Skills

Customer Service Skills
Food Service
Restaurant Operations
Basic Communication Skills
Sales
Customer Relations
Cash Handling

idea iconEducation

12th Class

idea iconLocation

Bengaluru, Karnataka, India


idea iconPerks and Benefits

Anti-Harassment Policies
Employee Provident Fund
Equal Pay
ESIC
Flexi Work Hours
Gratuity
Health Insurance
Leave With-Pay
Paid and Unpaid Parental Leave
Perks and Bonus

Job Description

Duties & Responsibilities –

 ·      Maintains food safety standards in the restaurant by following the correct procedures along with health and safety standards.

·      Prepare food as per the specifications/build and with accuracy.

·      Clean and maintain designated areas as and when required.

·      Resolve customer complaints by assisting them/ escalating the issue to on floor manager.

·      Greet customers as they enter, be hospitable during their visit, assist them in ordering & service and thank them for business as they leave the restaurant.

·      Flexible to work in all restaurant areas including kitchen, service, backroom, lobby, drive thru, Cash counter etc.

·      Carry out detail cleaning tasks as and when designated by floor managers.

·      Be friendly, respectful and show positive attitude towards your co- workers

·      Perform housekeeping duties to keep the restaurant and equipment clean.

·      Provide fast and timely service of food to guests following all McDonald’s procedures.

·      Always be ready to take feedback positively and work on the opportunities.

·      Get trained in all the areas of restaurant in order to provide exceptional QSC&V to the customers.

·      Be a part of the department team and drive the department responsibilities on floor as assigned.

Qualifications Required -

 1.     Diploma or +2 from any recognized university (Age 18 & above)

About the company


McDonald's logo

McDonald's

Hospitality
1000+ employees

Explore More
McDonald's is the world’s largest chain of quick service restaurants that that focuses on delivering high-quality food, excellent customer service, and a comfortable dining experience for Indian consumers. In the West and South regions of India, McDonald's restaurants are managed by Hardcastle Restaurants Pvt. Ltd. (HRPL).